Privacy Policy
The Golden Brothers & Co (“we”, “us”, or “our”) operates this website and online store, including all related services, content, and tools. We are committed to protecting your privacy and ensuring your personal information is collected, used, and stored securely in accordance with applicable laws.
1. What We Do With Your Information
When you make a purchase or attempt to make a purchase from our store, we collect personal information such as your name, address, email address, and payment details.
When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address to help us learn about your browser, device, and operating system.
With your permission, we may send you emails about our store, new products, special offers, or other updates related to The Golden Brothers & Co.
2. Consent
How Do We Get Your Consent?
When you provide personal information to complete a transaction, verify your payment, arrange for delivery, or process a return, you consent to our collecting and using it for that specific purpose.
If we ask for your information for a secondary reason—such as marketing—we will ask directly for your express consent or provide you with the option to decline.
How Do I Withdraw My Consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or continue processing your information at any time by contacting us at:
📧 thegoldenbrothersco@gmail.com
3. Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service.
4. Shopify
Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.
Your data is stored securely through Shopify’s databases and applications behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, Shopify securely stores your credit card data, encrypted through PCI-DSS (Payment Card Industry Data Security Standard).
Your purchase transaction data is stored only as long as necessary to complete your transaction, after which it is deleted.
All direct payment gateways comply with PCI-DSS standards, governed by Visa, MasterCard, American Express, and Discover.
For more information, please review:
• Shopify Terms of Service
• Shopify Privacy Policy
5. Third-Party Services
Our third-party providers will only collect, use, and disclose information necessary to perform their services.
Some third-party providers (such as payment gateways) have their own privacy policies governing how your data is handled. We recommend reading their policies to understand how your information is managed.
Certain providers may operate in jurisdictions different from yours or ours. If you engage with a third-party provider, your information may become subject to the laws of that jurisdiction (for example, U.S. legislation if the provider is based in the United States).
When you leave our website or are redirected to a third-party site or app, you are no longer governed by this Privacy Policy.
We may use Google Analytics and other third-party tools to understand customer behaviour and improve our services. You can manage or opt out of personalised advertising by visiting:
• About Ads Preferences
• Google Ads Settings
6. Security
We take reasonable precautions and follow industry best practices to ensure your personal information is not lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with credit card information, it is encrypted using SSL (Secure Socket Layer) and stored with AES-256 encryption.
Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional safeguards.
7. Cookies
We use cookies to enhance your experience and store basic session information.
You can opt out of cookies through your browser settings, though some website functions may not work properly if disabled.
8. Age of Consent
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes take effect immediately upon posting on our website.
If The Golden Brothers & Co merges with or is acquired by another company, your information may be transferred to the new owners to continue providing products and services.
10. Contact Information
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact us:
📧 thegoldenbrothersco@gmail.com
🐾 The Golden Brothers & Co – Handmade Dog Supplies